Terms of Service

Terms of Service

Acceptance of Terms

Acceptance of Terms

By accessing or using the Lone Star Agency Group website and services, you agree to these Terms of Service. If you do not agree, please do not use our website or services. We may update these terms from time to time, and your continued use of the site means you accept any changes.

We collect personal information that you voluntarily provide when interacting with our services, such as your name, email address, phone number, and company details. This includes data submitted through contact forms, newsletter signups, account creation. Additionally we automatically gather non personal data such browser type, device information, and usage statistics using cookies and tracking tools. This helps us understand how users interact with our platform and allows us to functionality. We may also receive from third-party platforms if you interact with us on social media or via integrations.


All collected data is stored securely and used solely for enhancing your experience with our website and services. We do not knowingly collect personal data from minors without parental consent. Your privacy matters to us, and we are transparent about what information we collect and why.

Our Services

Our Services

Lone Star Agency Group is a licensed insurance agency that helps individuals and businesses compare and obtain insurance coverage, including auto, commercial auto, and business insurance. We act as an intermediary between you and insurance carriers. We do not underwrite policies ourselves; coverage is provided by the issuing insurance company under the terms of your policy.

Lone Star Agency Group is a licensed insurance agency that helps individuals and businesses compare and obtain insurance coverage, including auto, commercial auto, and business insurance. We act as an intermediary between you and insurance carriers. We do not underwrite policies ourselves; coverage is provided by the issuing insurance company under the terms of your policy.

Quotes Are Not Binding Coverage

Quotes Are Not Binding Coverage

Any quote provided through our website or by our team is an estimate based on the information you supply and is not a guarantee of coverage or final pricing. Coverage is not in effect until a policy is issued by an insurance carrier and any required payment is made. Final rates and terms are determined by the carrier during underwriting.

Any quote provided through our website or by our team is an estimate based on the information you supply and is not a guarantee of coverage or final pricing. Coverage is not in effect until a policy is issued by an insurance carrier and any required payment is made. Final rates and terms are determined by the carrier during underwriting.

Accuracy of Information

Accuracy of Information

You agree to provide accurate, current, and complete information when requesting a quote or applying for coverage. Insurance decisions and pricing rely on the information you provide, and inaccurate or incomplete details may affect your quote, your coverage, or a future claim. You are responsible for keeping your information up to date.

You agree to provide accurate, current, and complete information when requesting a quote or applying for coverage. Insurance decisions and pricing rely on the information you provide, and inaccurate or incomplete details may affect your quote, your coverage, or a future claim. You are responsible for keeping your information up to date.

Use of the Website

Use of the Website

You agree to use our website only for lawful purposes. You may not attempt to disrupt the site, gain unauthorized access to our systems, misuse any forms, or use the site in any way that could harm Lone Star Agency Group, our carriers, or other users.

You agree to use our website only for lawful purposes. You may not attempt to disrupt the site, gain unauthorized access to our systems, misuse any forms, or use the site in any way that could harm Lone Star Agency Group, our carriers, or other users.

Intellectual Property

Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Lone Star Agency Group or its licensors and is protected by applicable laws. You may not copy, reproduce, or distribute our content without written permission.

All content on this website — including text, graphics, logos, and design — is the property of Lone Star Agency Group or its licensors and is protected by applicable laws. You may not copy, reproduce, or distribute our content without written permission.

Third-Party Links and Carriers

Third-Party Links and Carriers

Our website and services may reference or link to third parties, including insurance carriers and external websites. We are not responsible for the content, policies, or practices of those third parties. Your relationship with any insurance carrier is governed by the terms of the policy issued by that carrier.

Our website and services may reference or link to third parties, including insurance carriers and external websites. We are not responsible for the content, policies, or practices of those third parties. Your relationship with any insurance carrier is governed by the terms of the policy issued by that carrier.

Disclaimer

Disclaimer

Our website and services are provided "as is" without warranties of any kind, express or implied. While we work to keep information accurate and current, we do not guarantee that all content is complete, error-free, or up to date. Nothing on this website constitutes professional, legal, or financial advice.

Our website and services are provided "as is" without warranties of any kind, express or implied. While we work to keep information accurate and current, we do not guarantee that all content is complete, error-free, or up to date. Nothing on this website constitutes professional, legal, or financial advice.

Limitation of Liability

Limitation of Liability

To the fullest extent permitted by law, Lone Star Agency Group is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our role is to help you obtain coverage; the terms, benefits, and obligations of any policy are governed by the agreement between you and the issuing carrier.

To the fullest extent permitted by law, Lone Star Agency Group is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our role is to help you obtain coverage; the terms, benefits, and obligations of any policy are governed by the agreement between you and the issuing carrier.

Governing Law

Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these terms will be handled in the appropriate courts of Texas.

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from these terms will be handled in the appropriate courts of Texas.

SMS Terms and Conditions

1. SMS for Consent Communication


We will not share your phone number with any third parties for marketing purposes. SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.


2. Types of SMS Communications


If you opt in to receive messages from Lone Star Agency Group, you may receive texts about conversational purposes, including insurance quote follow-ups, certificate of insurance delivery, policy documents, renewal and expiration reminders, billing reminders, claims updates, and responses to your questions. Standard message rates may apply.


3. Message Frequency


Message frequency may vary based on your conversation with our team.


4. Carrier Charges


Message and data rates may apply based on your mobile carrier and location.


5. Opt-In Methods


You can opt in via the following methods:


Verbally.


We get consent verbally by asking, “Do you agree to receive conversational text messages from Lone Star Agency Group? Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://lonestaragencygroup.com/privacy to see our privacy policy and https://lonestaragencygroup.com/terms-and-conditions for our Terms of Service.”


Online.


By entering your mobile number and checking the SMS consent box on our contact form at https://lonestaragencygroup.com/contact. The box is not pre-checked and consent is not a condition of purchasing any product or service.


6. Opt-Out Instructions


You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START.


7. Help


If you need assistance, reply HELP or contact us at quotes@lonestaragencygroup.com or +1 (210) 942-4382.


8. Disclosures


Message frequency may vary. Message and data rates may apply. Reply STOP to cancel. Reply HELP for assistance. Visit our website to review our Privacy Policy and Terms of Service.

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